Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,791 ratings
Thank you!
Problems in the last 24 hours in Thornton, Colorado
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 08: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Thornton, Adams County, Colorado
The most recent Comcast Xfinity outage reports came from the following cities:Denver, Arvada, Aurora, Lakewood, Westminster, Thornton, Commerce City, Broomfield, Brighton and Louisville.
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| City | Problem Type | Report Time |
|---|---|---|
 Denver | Internet | |
| Denver | Wi-fi | |
| Denver | Wi-fi | |
| Arvada | Wi-fi | |
| Denver | Internet | |
| Denver | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Thornton, Colorado
Latest outage, problems and issue reports in Thornton and nearby locations:
- Dee de Dee (@daniDtown) reported fromWestminster, Colorado
@Ghostipher I feel like a lot of companies have used Covid as an excuse to layoff their customer service people. Have had similar issues with Comcast.
- Ross Wilson 🚲 (@rosswil) reported fromLafayette, Colorado
@rodhilton @Xfinity "I want to cancel"
- Stephen Cluff (@stephentcluff) reported fromBroomfield, Colorado
@comcastcares The status on the MyAccount page only says, "We're currently performing routine system maintenance. This may cause an interruption to your service. We began work at 12:07 AM, and this is expected to end on as soon as possible."Outage Type:PlannedSubscribers Affected:2,500+
- Madeline Gore (@drivesyou_Mad) reported fromDenver, Colorado
I’m taking this xfinity outage as a sign from above that I need to stop working for the night. (But plz be fixed by the morning because I have 8000000 things to do 🤞🏻)
- Stephen Cluff (@stephentcluff) reported fromBroomfield, Colorado
@comcastcares This thread isn't about my internet outage any more, so no need to request a DM from me. It's about the poor communication between Comcast and it's customers regarding this "planned" 12+ hour outage.
- Patrick Haske (@phaske) reported fromDenver, Colorado
Tomorrow will be the 11th business day and 17th day of @Xfinity and @comcast refusing to acknowledge my address exists, despite the fact my neighbor who I share a wall with has service. I'm completely blow away by incompetence. 2 store visits, 3 chats, 1 call, nothing.
- mads (@Madandie13) reported fromDenver, Colorado
@xfinity I am so done with your WiFi going out during working hours. It’s gone out no less than 10 times in the last 2.5 weeks. And your customer service always hangs up on me.
- Christopher ! (@COJeepChris) reported fromBroomfield, Colorado
Just cancelled ❌ my @Xfinity service yea .. going to cut the cord ..bout time ...lol
- Soy Palolis (@Palolis_R) reported fromDenver, Colorado
Hey @Xfinity third outage in two weeks. What's going on? What I want is an "outage" on the overages you charge when we are all working from home with 8 hours of video calls a day! #comcastdown
- Mary Titus Sam (@suetsam) reported fromDenver, Colorado
@comcastcares is MSNBC down?
- mads (@Madandie13) reported fromDenver, Colorado
@comcastcares tell me why my internet has been out for four hours, twice this week. And your reps wouldn’t listen to me when I told them it was an outage, and kept blaming me. If you can avoid Comcast/xfinity, you should #Denver #horriblecustomerservice
- Lucy Kitten (@LucyKDenver) reported fromDenver, Colorado
OK comcast get your **** together. Everything just went out.
- Brad Galli (@bradicalgalli) reported fromDenver, Colorado
@lamae_shopkins Haha damn Altitude!! I have Comcast!!
- Clark Musser (@cmusser69) reported fromThornton, Colorado
@KyleClark @Xfinity is having issues with the NbC channel
- Patrick Haske (@phaske) reported fromDenver, Colorado
Tomorrow will be the 11th business day and 17th day of @Xfinity and @comcast refusing to acknowledge my address exists, despite the fact my neighbor who I share a wall with has service. I'm completely blown away by incompetence. 2 store visits, 3 chats, 1 call, nothing.
- Lord McLane (@MCLANEBALMAIN) reported fromDenver, Colorado
Why ******** is so god damn hard to get in contact with a real person at @Xfinity
- Patrick Haske (@phaske) reported fromDenver, Colorado
Day 17. They argued with their customer service rep that my USPS change of address wasn't good enough. They still "verified my address."They didn't however come and hook my house up, something I've told them 7 times needed to by done.How long have you been in business @comcast?
- Tæ (@TalorMeyer) reported fromDenver, Colorado
@RokuSupport @Xfinity @comcastcares why can’t I access Xfinity via the Xfinity stream app on Roku all of a sudden? I am receiving error TVAPP-0010. And yes I’m connected to my home network. Help!
- Stephen Cluff (@stephentcluff) reported fromBroomfield, Colorado
@xfinity @comcastcares some communication on how long you expect this internet outage to last in Broomfield, CO would be appreciated. Your status page just says a planned outage started here at 12:07 am today. A 9+ hour planned outage w/o notifying customers beforehand sucks!
- Rick Gilliam (@rick_gilliam) reported fromBroomfield, Colorado
@comcast Guess they didn’t lose internet service without explanation for an entire work and school day!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- resistance trench sergeant 'salty' (@mxgirl00) reported
bro my xfinity froze and i didnt see **** what ******** happened
- Nick Kohli (@nickfornikhil) reported fromMenlo Park, California
@NBCSGiants the Comcast TV feed is super choppy for the ball game right now, what’s the issue? @comcast says it’s not them, but I don’t put them at the pinnacle of customer service. Maybe the network couldn’t handle us getting 3 runs back in the 7th?
- Christine Olson🍀📷🏃♀️ (@runslowrunlong) reported
@xamat @xfinity sucks!!! The pic keeps pixelating.
- Dr August Abbott (@DrAugustAbbott1) reported
@XfinitySupport WORST company EVER! Nearly 1 HR asking same question "What # is Paramount+" 1 HR, no answer. Repeatedly told them NO Calling me. They called me 3x's! To this moment; 4 + hrs later. They still won't tell me! Stay away from Comcast! I beg you!
- Sarah Marie (aka Minnow) (@SarahMStetler) reported
@comcast That’s great but why do I pay $120/mo for a service that’s only worth $30?
- Edward (@edwardpisarski) reported
@krishansen @Xfinity It can be very frustrating when Xfinity is not working.
- free agent baseball fan 🍢 (@Cantguardzach2) reported
i need another drink mann and probably comcast to intervene before i tweet something stupid
- thirty3red (@thirty3red) reported
@Xfinity @XfinitySupport send me a new modem this one you sent me doesn’t work half the time. Why send out a product that sucks
- Sarah Marie (aka Minnow) (@SarahMStetler) reported
@comcast That’s great but why do I pay $120/mo for a service that’s only worth $30?
- HOLLY DOLLY💋 (@FosterKamryn) reported
HOW IN ******** DOES A CABLe COMPANY TURN OFF THE WRONG UNITS SERVICE AND THEN TELL YOU ITS GONE TAKE A WEEK TO FIX IT. **** XFINITY
